1. What types of wigs do you offer?
We offer a wide range of wigs including synthetic, human hair, lace front, and full lace wigs. Our collection caters to casual, professional, and fashion-forward looks.
2. How do I choose the right wig size?
Each product page includes a sizing guide. Most of our wigs come with adjustable straps to fit different head sizes comfortably.
3. Can I return or exchange my wig?
Yes. We accept returns within 14 days of delivery if the wig is unused, unworn, and in original packaging. Please refer to our Returns & Refunds Policy for full details.
4. How long does shipping take?
Standard shipping takes 7–15 business days, while express shipping takes 3–7 business days. For more details, see our Shipping Policy.
5. Do you ship internationally?
Yes, we ship to select countries worldwide. You can check availability at checkout or contact us for confirmation.
6. How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to track your package.
7. Can I cancel or change my order?
Orders can be canceled or modified within 12 hours of placement. Please contact us as soon as possible at bingxiong221@gmail.com
8. What if my order is lost or damaged?
If your order is delayed, lost, or arrives damaged, please contact us immediately. We’ll work with you to resolve the issue quickly.